1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you purchase event tickets or use our website.
By accessing this website or completing a purchase, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal information: name, email address, phone number, and billing details provided during ticket purchase.
- Payment information: processed securely through Stripe; we do not store or have access to your full credit card details.
- Technical information: such as IP address, browser type, and device data for security and analytics purposes.
- Event participation data: your attendance status, ticket ID, and related communication preferences.
3. How We Use Your Information
We use the collected information for:
- Processing your ticket purchase and payment.
- Sending confirmation emails and event-related updates.
- Notifying you about any changes in event time, date, or venue.
- Providing customer support and responding to inquiries.
- Maintaining security and preventing fraudulent activity.
- Marketing purposes, such as sharing event photos or updates (only with your consent).
4. Data Sharing and Third Parties
We value your privacy and share your information only when necessary:
- Payment Processing: with Stripe for secure transactions.
- Event Management: with authorized event staff to verify your ticket at the venue.
- Legal Requirements: when required by law, regulation, or legal process.
We do not sell or rent your personal data to third parties.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined above or as required by law.
After this period, your data is securely deleted or anonymized.
6. Media and Event Footage
By attending the event, you acknowledge that photos and videos may be captured.
These materials may include your likeness and can be used by the organizer for marketing, promotional, or archival purposes on websites, social media, or printed materials.
You may contact us if you wish for a specific photo or video to be removed, and we will review your request promptly.
7. Cookies and Analytics
Our website may use cookies to improve your browsing experience and analyze website traffic.
You can control or disable cookies through your browser settings, but some features of the site may not function properly without them.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications.
- File a complaint with a data protection authority.
To exercise any of these rights, please contact us using the details below.
9. Data Security
We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
Payments are processed through SSL-secured Stripe systems to ensure your information remains encrypted and private.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and the updated version will indicate the latest revision date.
Last updated: 15 Oct, 2025
11. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
📧 hello@roadtoglobal.org
Road To Global